Mental Health

Experiencing a Mental Health Emergency?

Call 9-1-1

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Walk-In Hours Are Available!

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Free Youth Mental Health First Aid Trainings

Youth Mental Health First Aid is designed to teach parents, family members, caregivers, teachers, school staff, peers, neighbors, health and human services workers, and other caring citizens how to help an adolescent (age 12-18) who is experiencing a mental health or addictions challenge or is in crisis. 

To learn more about what Youth Mental Health First Aid is: Click here

(Updated 9/11/2019)

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2019 Kevin Hines Community Flyer

Talk or Text The Suicide Prevention Hotline Today!

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You are NOT Alone!  Call us today!

  • Canandaigua Office: (585) 396-4363
  • Geneva Office: (315) 789-6706

(Updated 11/21/2017)


Looking for services in Ontario County?

Call 2-1-1 or Click here


#BeThere For Veterans!

On average 20 Veterans die by suicide each day, only six of those 20 were recent users of VA services. These startling statistics are part of the reason why Ontario County is proud to partner with the VA  to #BeThere for Veterans. 

To learn more, check out the video below.
(Updated 11/27/2017)

Mental Illness Is a Chronic Disease

Check out our silent movie below to learn more!

(Updated 8/15/2017)

Looking for Mental Health Services?

Ontario County Mental Health

  • Canandaigua office: (585) 396-4363
  • Geneva office: (315) 789-6706


The Ontario County Mental Health Center provides evaluation, treatment and referral services to residents of Ontario County. Services are provided to children as young as age 5, and adults throughout the lifespan.

Clinic services are confidential, except where confidentiality is prohibited by law.


We now have “open access” hours for an initial screening appointment with a social worker at our Canandaigua office.

We accept “walk-in “appointments during the following hours:   
  • Mondays 8:00 am - 10:30 am
  • Tuesdays 8:00 am - 10:30 am or 1:00 pm - 3:30 pm


Fees are determined at the time of initial appointment. Health insurance is required in order to determine the appropriate patient responsibility portion of the fee. A sliding scale fee, based on your income, will be determined in order to cover services with are not reimbursed by insurance. Payment for services is requested at time of service; payment plans can be arranged when necessary.

If you have no insurance, we will assist you in a referral to a Navigator to assist with applying for health insurance via the Affordable Care Act

The Mental Health Center is funded by state aid, county tax revenue and client fees.


The Ontario County Mental Health Center strives to provide the highest possible quality of service to Ontario County residents. The Center's clinical staff are all licensed professionals.

In collaboration with area universities, the center is a site for postgraduate teaching of mental health professionals.

Certification & Affiliation

The Ontario County Mental Health Center is operated by Ontario County and is certified as a clinic treatment program by the New York State Office of Mental Health (OMH). The Center's policies and procedures are reviewed and approved by OMH.


Please park in the smaller lot, on the left of the map, and come in the door on that side of the building!

Need a ride?

Click the RTS logo below for bus schedules:

Mental health stigma

Have you heard of the LGU? 

The LGU or Local Government Unit provides funds (federal, state and local) for community needs in the areas of  developmental disabilities, substance abuse and mental health.

Local community agencies receiving LGU funds include Ontario ARC, Clifton Springs Hospital’s Comprehensive Psychiatric Emergency Program or CPEP,  Council on Alcoholism and Addictions of the Finger Lakes, FLACRA, Finger Lakes Parent Network Inc., Lakeview Health Services, Mental Health Association, The Partnership for Ontario County (Clubhouse), and Unity House. 

Take a moment to check out the great work of these organizations!

Ontario ARC: Click here

Clifton Springs Hospital’s Comprehensive Psychiatric  Emergency Program or CPEP: Click here

Council on Alcoholism and Addictions of the  Finger Lakes: Click here

Finger Lakes Area Counseling & Recovery Agency (FLACRA): Click here

Finger Lakes Parent Network Inc.: Click here

Lakeview Health  Services: Click here

Mental Health Association: Click here

The Partnership for Ontario County  (Clubhouse): Click here

Unity House: Click here

(Updated 8/15/2017)