COVID-19 Updates and Public Messages

August 11, 2020 Update

Small COVID-19 Cluster at the Tim Horton’s Canandaigua (North Road) Location

Risk to the Public is Extremely Low

Ontario County Public Health has investigated a small cluster of three (3) cases of COVID-19 diagnosed in individuals working at Tim Horton's on North Road in Canandaigua.  Our nursing staff has completed an investigation and contact tracing has been initiated for all three cases.  Several coworkers exposed to the three COVID-19 positive employees have been contacted and placed on 14-day quarantines. Employees are at the highest risk of contracting COVID-19 because of the difficulty in maintaining a six-foot radius from fellow workers during their shift. Because of employee masking and very short duration of interactions, patrons of the restaurant are at little to no risk for exposure to COVID-19.

Ontario County Public Health has discussed the case with Tim Horton’s leadership. Tim Horton’s has gone above and beyond in the realm of environmental cleaning. The North Road location is currently closed due to the number of employees in quarantine and for deep cleaning. Tim Horton’s has strict COVID-19 prevention policies in place concerning the screening of employees, use of personal protective equipment, hand hygiene and environmental cleaning. At this time there are no additional recommendations for individuals who ate or purchased food from the restaurant.  

COVID-19 continues to circulate in our community. Everyone should be alert for symptoms and seek out medical advice and testing if you become ill. If you go out in public, wear a mask. If you are sick, stay home away from other people. Cover coughs and sneezes and wash your hands frequently or use alcohol hand sanitizer. Please do not gather in groups of fifty or more people and remain six feet from others. 

 Further questions can be directed to:

(Updated 8/11/2020)

July 16, 2020 Update 

Check out Brian Young (Interim County Administrator) and Mary Beer’s (Director of Ontario County Public Health) latest update recorded July 16, 2020.

July 2, 2020 Ontario County Update

Take a moment to watch the latest  the latest Ontario County update featuring Brian Young (Interim County Administrator) and Mary Beer (Ontario County Public Health). (Updated 7/3/2020)

June 18, 2020 COVID-19 Update with Mary Beer, Director of Ontario County Public Health and Brian Young, Interim County Administrator

Take a moment and watch the June 18, 2020 COVID-19 update. Closed captioning will be added very soon. (Updated 6/18/2020) 

Coronavirus Disease (COVID-19): What You Need to Know About Its Impact on Moms and Babies

March of Dimes provides great information about COVID-19 for expecting parents. Take a moment to learn more about COVID-19 and expectant parents: Click here 

Expecting During the COVID-19 Pandemic

Watch the March of Dimes video helping expectant parents through this stressful time.

(Updated 6/15/2020)

Phase 2 of UnPause NY

Looking for more information on the Phase 2 of UnPause? 

Visit the New York Forward website: Click here 

Visit Ontario County Public Health’s, Advice to Employers page: Click here

Barbershop or a hair salons we have asked for NYS for clarification about COVID testing and we will share it with you as soon as we receive it.  

(updated 5/29/2020) 

Phase 2 overview

Questions Answers 5 21-1

Questions about the regional reopening, nursing home testing or face coverings? 

Take a moment to watch Brian Young and Mary Beer discuss these items and more.

*This video was taped on the morning of 5/14. COVID data changes constantly. The COVID data released at 4:30 pm does not match the data discussed in this video.

(Updated 5/15/2020)

Questions About Reopening Ontario County?

Ontario County is part of the Finger Lakes Region per the New York State Department of Health reopening plan. Phase one of the reopening plan begins on May 15, 2020.

Staying home when possible, wearing face coverings, washing your hands, cleaning frequently used surfaces remain extremely important to prevent the spread of COVID-19. YOU are the best defense against COVID-19.

Best you

If you have questions or concerns about businesses please contact the business or local code enforcement.

The following slide show illustrates the types of businesses that will be open on May 15, 2020   

Reopening 1

For information on businesses reopening Ontario County:Click here

(Updated 5/14/2020)

Questions About Testing and Contact Tracing?

Ontario County Public Health has the answers! Take a moment to get your questions answered by Kate Ott, MPH, Deputy Director for Ontario County Public Health. (Filmed May 7, 2020)

May 5, 2020 Update on Reopening 

Take a moment to watch the Ontario County COVID-19 update and an overview of the reopening phases for our community with Brian Young (Acting County Administrator) and Mary Beer (Director of Ontario County Public Health). 

The film was taped in the morning  of 5/5/2020- Mary mentions 103 cases. After the taping, 1 case was transferred to another county after a case investigation revealed that the person was not a resident of Ontario County. That leaves Ontario County with 102 cases for our report 5/5/20. This is a great example of how the data changes constantly and the importance of our case and contact investigation team.  (Updated 5/6/2020)