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Child Support Enforcement & Collection
Child Support Enforcement and Collection

2013 proved to be a difficult year for the staff of the Child Support Enforcement Unit.  We faced many challenges in collecting child support for the families of Ontario County.  Many of our non-custodial parents saw reductions in their income which caused many of them to file petitions to reduce their child support obligations due to no fault of their own.   Our office collected $12,299,594.29 in 2013.  $11,538,492.31 was distributed directly to the families that we serve.  The balance of $761,101.98 was retained by the county to help offset the costs of providing Temporary Assistance, Medicaid, and Foster Care Services to the residents of the county.

Our office was able to obtain a provision for medical support in 74% of our cases with support orders.  Medical support provisions include providing health insurance now or in the future, paying a pro-rata share of health insurance premiums, and/or uninsured health related expenses, and reimbursing the county for Medicaid expenditures.

Our partnerships with the County Attorney’s Office, the Ontario County Family Court, and The New York State Department of Taxation and Finance prove to be invaluable tools in our efforts to establish, collect and enforce our support orders.

The staff of the Child Support Office remain committed to help the single parent families of Ontario County receive the financial and medical support to which they are entitled.


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Gayle Frost
Supervising Support Investigator

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