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Certified and Licensed Home Care Agencies
Agencies providing “hands on” personal care or skilled services must be licensed by the NYS Department of Health. Ontario County Office for the Aging does not endorse, recommend or guarantee the quality of services for those agencies listed. Call Ontario County NY Connects at (585)396-4040 for more information on long term care service options.

Certified Home Health Agencies (CHHA) - A Certified Home Health Agency (CHHA) is a home care services agency that meets specific standards established by federal and state government regulations and is “certified” to provide services under the Medicare program. This type of home care agency provides services directly or arranges for the services through a Licensed Home Care Agency. The CHHA can provide or arrange for a home health aide, physical therapy, occupational therapy, speech therapy medical supplies, and medical social work.

Licensed Home Care Services Agencies (LHCSA) - may be private or hospital-affiliated, operating for profit or not-for-profit. These agencies provide a wide range of services in the home. Personal care is the most used LHCSA service and is provided by home health aides and personal care workers. Personal care is assistance with bathing, dressing, toileting, mobility, feeding, meal preparation, shopping, light housekeeping, and laundry. The aides are assigned and supervised by Registered Nurses. A LHCSA must be insured; some bond their employees.

Here is a list of Aide Agencies.