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Veterans Services

The Veterans Service Agency assists Ontario County's veterans and their families to identify and apply for benefits, in which they are entitled to from local, state, and federal agencies as a result of their military service. These services can include assistance with filing claims for benefits from the Department of Veterans Affairs (VA), enrolling in VA healthcare, determining VA home loan eligibility, obtaining education benefits, and burial assistance.

The Agency has accredited service officers who initiate, maintain, and reopen claims on behalf of the veteran. The service officer has the ability to advocate for the veteran by appealing unfavorable Department of Veterans Affairs’ decisions. Through the services provided, the Agency has been instrumental in bringing in nearly $10 million dollars per year back to the county, in the form of veterans’ benefits as well as, hundreds of thousands of dollars in retroactive benefits, which are awarded to veterans.

Veterans Resource Guides are available for Veterans and their families with a variety of agencies and services.

Children Services
Education Services
Employment Services
Family Support Services
Financial Services
Healthcare Services
Housing Services

Contact Us
Jeremy M. Marshall
Director of Veterans Service Agency

Chris LaDelfa
Veterans Service Officer

Lance Rearick
Veterans Service Officer

Judy Hockey
Office Specialist II


3010 County Complex Dr.
Canandaigua, New York 14424

Ph: (585) 396-4185
Fax: (585) 396-4850
Toll Free: (888) 494-1448

Monday - Friday
8:30 am - 5:00 pm

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