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CATS

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1. How do I comment on the service or make a suggestion?
2. Is there a lost and found for items left on the bus?
3. What is Dial-a-Ride? Do I need a reservation?

County Clerk

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1. How do I keep my pistol permit info private?
2. How do I learn more about the NY Safe Act?
3. How do I acquire a copy of a birth, death or marriage certificate?
4. How do I become a notary public?
5. Does the County Clerk sell hunting licenses?
6. Where can I find out information about applying for a passport?
7. Are criminal records available through the County Clerk?

Human Resources

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1. When is the Department of Human Resources open?
2. What will be on the test?
3. Can an exception be made for an application deadline?
4. What if I have moved since taking the test?
5. When will I receive my exam results?
6. How do I find out when Civil Service Exams are scheduled?

Information Services

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1. Who do I contact for a GIS data request?
2. How do I request a custom map?
3. Does the County's Information Services department provide IT support to residents?
4. I'm having trouble with the online OnCor property mapping system. Who do I call?
5. My GPS got a an address wrong. Is there somebody out there who can correct it?

Office for the Aging - Hiring Help

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1. Where do I start when looking for help?
2. What's next?
3. What should I ask in an interview?
4. What questions should I have ready?

Office for the Aging - Medicaid

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1. How do I know if I qualify for Medicaid?
2. How is Medicaid paid for?
3. What can Medicaid cover?
4. How do I apply for Medicaid?

Office for the Aging - Medicare

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1. How do I know if I qualify for Medicare?
2. How is Medicare paid for?
3. How do I apply for Medicare?
4. What can Medicare cover?

Office for the Aging - Mental Health

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1. Can I use my health insurance, Medicare, or Medicaid to pay for my services?
2. What if I cannot afford to pay the full cost of services, or my insurance benefits do not cover the services?
3. How much do I pay toward my services?
4. How does the Ontario County Mental Health Center receive payment from my insurance company?
5. If my fee and any insurance payment do not cover the full cost of the service, how are the rest of the costs covered?

Office for the Aging - PERS

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1. What is PERS?
2. What happens when I push the button?
3. How does PERS work?
4. What if I accidently push the button?
5. How much does PERS cost?

Office for the Aging - Services Aide Agencies

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1. Who is Eligible for Hospice?

Ontario County Landfill

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1. Can I get updates on current landfill operations?

Planning

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1. How do I submit a referral to the County Planning Board?

Public Defender

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1. How do I apply for a Public Defender?
2. Where do I go for help with a Family Court Matter?
3. What is the Ontario County Assigned Counsel Program?

Sheriff

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1. How do I register my cell phone to receive community notifcations?
2. I witnessed someone driving while using a cell phone. How do I report this?
3. I witnessed some suspicious activity or a crime (not in progress), how can I anonymously report this?
4. I witnessed some gang related activity or an occurrence of graffiti, how can I anonymously report this?
5. How do I obtain a pistol permit?
6. How do I request a "Property Check" of my house/property?
7. How do I obtain a copy of a police report?
8. How do I obtain a Sheriff's ID?
9. I need my fingerprints taken for an application, can I have this done at the Sheriff's Office?
10. Where can I find a summary of the NY SAFE Act/Gun Reform Act of 2013
11. How can I find out more about the NY SAFE Act?

Sheriff - 9-1-1 (Communications)

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1. When should I call 9-1-1?
2. When should I NOT call 9-1-1?
3. What number should I call for routine matters?
4. How do I request a "Property Check" of my house/property?
5. How do I notify 9-1-1 that I have an alarm installed at my business or residence (etc) ?
6. How do I list emergency/after hours contact numbers for my business?
7. What should I do if I have a complaint about the way my call was handled?
8. What happens when I call 9-1-1 from my cell phone?
9. What if I accidentally dial 9-1-1?
10. What should I expect when I call 9-1-1?
11. What if I receive a community alert/notification from the 9-1-1 Center?

Sheriff - Civil

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1. What is a sheriff's sale?
2. What exactly is the high bidder purchasing?
3. When are sheriff's sales conducted?

Sheriff - Corrections

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1. How do I make an appointment to visit someone in jail?
2. Can someone tell me the condition of an inmate?
3. Do inmates have access to telephones?
4. What types of property can an Inmate receive?
5. I sent a package to an Inmate, and I received some of its' contents back through the mail, why?
6. How do I apply for a job as a Corrections Officer?
7. Are there any volunteer opportunities available to work with the Inmates?
8. How do I get to the Jail?
9. I am sentenced intermittently, what may I bring with me?
10. How do I bail someone out of jail?
11. I have multiple questions regarding someone in jail, how do I find the answers?

Social Services - Homefinding

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1. What is Foster Care?
2. Can I Afford to be a Foster Parent?
3. Who do I contact about becoming a Foster Parent?
4. What about Adoption?

Veterans Service

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1. Why should I use a Veteran Service Officer?
2. What kind of assistance does the Ontario County Veterans Service Agency offer veterans?
3. What type of benefits are veterans entitled to?
4. What is Service Connected compensation?