Mental Health

***For emergencies, call 911***

For general information, call 211

Free and Confidential Online Screening Tools


The Ontario County Mental Health Center provides evaluation, treatment and referral services to residents of Ontario County. Services are provided to children as young as age 5, and adults throughout the lifespan.

Clinic services are confidential, except where confidentiality is prohibited by law.


We now have “open access” hours for an initial screening appointment with a social worker.

We accept “walk-in “appointments during the following hours:    
Mondays 8:30 am - 10:30 am
Tuesdays 8:30 am - 10:30 am or 1:00 pm - 3:30 pm  

If you are unable to attend during those open hours, please call the main office at 585-396-4363 and ask to speak to the intake worker.  A scheduled appointment can be arranged for you.


Fees are determined at the time of initial appointment. Health insurance is required in order to determine the appropriate patient responsibility portion of the fee. A sliding scale fee, based on your income, will be determined in order to cover services with are not reimbursed by insurance. Payment for services is requested at time of service; payment plans can be arranged when necessary.

If you have no insurance, we will assist you in a referral to a Navigator to assist with applying for health insurance via the Affordable Care Act

The Mental Health Center is funded by state aid, county tax revenue and client fees.


The Ontario County Mental Health Center strives to provide the highest possible quality of service to Ontario County residents. The Center's clinical staff are all licensed professionals.

In collaboration with area universities, the center is a site for postgraduate teaching of mental health professionals.

Certification & Affiliation

The Ontario County Mental Health Center is operated by Ontario County and is certified as a clinic treatment program by the New York State Office of Mental Health (OMH). The Center's policies and procedures are reviewed and approved by OMH.

Please park in the smaller lot, on the left of the map, and come in the door on that side of the building!

Click the RTS logo below for bus schedules