Where can you find accurate information about COVID-19?

Information about the COVID-19 epidemic is changing rapidly. For reliable frequently updated information, please visit the Centers for Disease Control and Prevention and New York State Department of Health websites.   

Centers for Disease Control and Prevention: COVID-19

New York State Department of Health: COVID-19

(updated 4/2/2020)

A Medication Drop-off Event

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Looking for Resources?

2-1-1/Lifeline is available to help you find resources in Ontario County. Whether you are looking for food, housing or even a healthcare provider, 2-1-1 is available to help you.

211/LIFE LINE is here for everyone, every day, anytime. Community members get connected with experienced telecounselors by simply dialing 211 for free and confidential assistance connecting to vital services within the community. When you need help locating basic resources (like food, clothing, shelter) or need crisis stabilization for yourself or someone you know, we’re here to listen and here to help.

211 Lifeline

(Updated 4/10/2020)

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dadPandemic Food Benefits

Children who lost food benefits due to COVID-19 school closures can access meals through the Pandemic Electronic Benefits Transfer (P-EBT) program. P-EBT benefits require no application and will be automatically issued to kids who would have received free or reduced-price meals through the federal school lunch program. Benefits should have already been issued or will be soon. If your child is eligible but your household has not received a P-EBD card and/or benefit by mid-August, call NYSOTDA at 1-833-452-0096. 

EBT Pandemic Hunger Solutions

(Updated 8/11/2020)

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COVID-19 Rent Relief Program

The COVID Rent Relief Program will provide eligible households with a one-time rental subsidy that will be sent directly to the household’s landlord. Applicants will not need to repay this assistance.

Are you struggling to pay rent because of COVID-19? Check out the video below to learn more about the COVID Rent Relief Program through NYSDOH.

New York State Department of Health COVID Rent Relief Program

(Update 9/2/2020)

Do You Have Health Insurance?

The deadline for health insurance special enrollment has been extended to September 15, 2020. New Yorker's without health insurance can apply for coverage through the NY State of Health Health Plan Marketplace.

NY State of Health Health Plan Marketplace

(Updated 7/16/2020)

Office for the Aging COVID-19 Resource Guide

Now available, the Office for the Aging Newsletter and COVID-19 Resource Guide.

Office for the Aging COVID-19 Resource Guide

(Updated 5/6/2020)

Coping Circles, Coping Together

Six New Yorkers. Six weeks. Coping together.

New Yorkers are coping with a lot. Coping Circles are free six-week support and resilience groups, held by video or phone, facilitated by licensed mental health professionals.

Learn more and sign up for a Coping Circle, including specialized Circles for Healthcare Workers and First Responders, Survivors of COVID-19 Infection, Job Loss due to COVID-19, or Loss of a Loved One to COVID-19. 

Coping Circle

Feeling stressed by the COVID-19 pandemic? You are not alone. Call the NYS Emotional Support Helpline 7 days a week, 8am-10pm at 1-844-863-9314.

Coping Circles

Need to Talk?

COVID-19 EMOTIONAL SUPPORT HELPLINE: 1-844-863-9314. 8 AM - 10 PM, 7 days a week 

(Updated 4/16/2020)

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COVID-19 Guide for People with Mental Illness, Their Caregivers, and Loved Ones

Get your free copy today!!

The National Alliance on Mental Illness NAMI)is the nation’s largest grassroots mental health organization dedicated to improving the lives of individuals and families affected by mental illness. They have created a COVID Resource Guide full of tip on staying mentally healthy during this trying time. Download your free resources guide today! 

To download NAMI Free Resource Guide 

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Kids Struggling with Feelings About COVID-19?

Take a moment to watch our interview with Dr. Jessica Mitchell, Clinical Psychologist from Ontario County Mental Health.  

(Updated 5/1/2020)

Having Trouble Handling COVID-19?

Tips for adults to cope with stress related to COVID-19.

(Updated 4/16/2020)

Talk Saves Lives!

Christy Richards provides the American Foundation for Suicide Prevention presentation called, Talk Saves Lives.

(Updated 4/27/20) 

Guide of Things to Do During COVID-19

Looking for things to do while social distancing?

The Finger Lakes Visitors Connection has created a resources guide to keep you busy during this period of social distancing.

Guide of Things to Do in English

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COVID-19 Printable Resource Pages

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Finger Lakes TV Interview

Take a moment to hear an update from Brian Young and Mary Beer taped on 4/14/2020.

Drug and Alcohol Treatment Services Continue

FLACRA is open and offering all treatment and recovery services during the COVID-19 pandemic. 

Check out their offerings below. 



(Updated 4/14/2020)